JSC Serbian Railways


Serbian Railway launched the first coach for disabled persons, Call Center and electronic ticket issuing system

Serbian Railways” have kept their promise. We promised that on June 16 we would introduce in traffic the first reconstructed coach for the transport of disabled persons, that we would launch Call Center and a new electronic ticket issuing system at Belgrade Railway Station as well. We achieved what we have announced several months ago, – said Milanko Sarancic, Director General of Serbian Railways on June 16, at the Belgrade Railway Station.

– We will soon have clearer results of our work even in the freight transport section. Right now we already have a significant increase of transport volume on our railways. As of the beginning of autumn, we should have one container train operating every day from Belgrade to Bar. The number of “RoLa” trains operating through Serbia should also be increased, which will have positive effect on the work of all railway operators at Corridor 10, since the number of freight vehicles operating on the roads of Europe from Turkey towards West is currently 25 thousand, – explained Sarancic.

According to his words, tender procedure for the procurement of 1100 new freight cars is at the final stage, thanks to the EBRD loan, as well as the one for modernization of railway infrastructure at Corridor 10 with EIB credit. At the beginning of the next year we should sign a contract with the World Bank on 150 million EUR loan, and enter the final stage of passenger transport modernization with the sources of Spanish Kingdom loan.

– We are certain that in the next five to seven years we would be ready to apply European standards on Serbian railways, – concluded Sarancic.

Introducing into traffic the first reconstructed coach for the transport of disabled persons, Sarancic explained that this modern coach will be operating on Serbian railway lines every day on the line Belgrade-Subotica-Belgrade. The reconstructed coach will be part of the train which departs from Belgrade every day at 10.05am and from Subotica at 1.53pm. Disabled persons using the service of this coach will be able to enter or leave the train in Novi Sad and Vrbas.

We started negotiating with Montenegro Railways, trying to introduce this kind of coaches into regular railway service between Belgrade and Bar. The agreement with Montenegrin colleagues should soon be made, enabling disabling disabled persons to travel from Serbia to the Adriatic coast this summer, – specified Sarancic.

Journalists and all the presents had the opportunity to see these are the most quality passenger coaches at the fleet stock of Serbian Railways. The coaches are Z1 type, air conditioned, in accordance with all European standards. Coach interior is adjusted to the needs of disabled persons using wheel chair.

The coach has been reconstructed at “Gosa” Factory in Smederevska Palanka, which will be reconstructing three more wagons.

After the first reconstructed passenger coach for the transport of disabled persons has departed from Belgrade at 10.05am, Serbian Railways management, all the guests and journalists visited the Call Center, and witnessed the presentation of the new information system for electronic ticket issuing and seat reservation.

Promotion of this new offer of Serbian Railways has been finished by the presentation of new ORKA system for electronic ticket issuing and seat reservation. Tickets will be issued and printed at all eight ticket boxes at the Belgrade Railway Station at the same time electronically.